Privacy Policy

Effective Date: July 2025

Last Updated: July 2025

1. Introduction

Strategic Control Credibility Assessment Solutions (“the Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of all clients and individuals who engage with our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Data Protection Act, 2020 of Jamaica, and our internal policies.

By booking or participating in any of our services, including polygraph and deception detection assessments, you acknowledge and consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal data:

Identification Data: Full name, date of birth, gender, and government-issued ID
Contact Information: Email address, phone number, and mailing address
Test-Related Data: Reason for testing, test results, behavioral observations, and session recordings (if applicable)
Sensitive Data: Biometric and physiological responses captured during testing
Payment Information: Transaction records (note: we do not store credit card details)
Correspondence: Emails, messages, and other communications with the Company

3. Purpose of Data Collection

Your data is collected and processed for the following lawful purposes:

To schedule, conduct, and document polygraph and deception detection services
To verify identity and ensure test integrity
To comply with legal obligations and professional standards
To manage bookings, rescheduling, and service delivery
To enforce our Refund Policy and Terms and Conditions
To respond to inquiries, disputes, or legal claims

4. Legal Basis for Processing

We process your personal data based on:

Your explicit consent (as required under the Data Protection Act)
Contractual necessity (to deliver the services you’ve requested)
Legal obligations (e.g., recordkeeping, law enforcement requests)
Legitimate interests (e.g., fraud prevention, service improvement)

5. Data Sharing and Disclosure

We do not sell or trade your personal data. We may share your information only when necessary:

With authorized personnel involved in service delivery
With legal or regulatory authorities, if required by law
With third-party service providers (e.g., secure payment processors), under strict confidentiality agreements

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above, or as required by law. Test records and client files are typically retained for 5 years, after which they are securely deleted or anonymized.

7. Your Rights Under Jamaican Law

Under the Data Protection Act, 2020, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Object to or restrict certain types of processing
Withdraw consent (where applicable)
Request deletion of your data (subject to legal exceptions)

To exercise these rights, please contact us at support@strategiccontrolja.com

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure storage of physical and digital records
Access controls and staff confidentiality agreements
Encrypted communication channels
Regular data protection reviews and audits

9. Consent and Acknowledgment

By booking a session or submitting your information, you confirm that:

You have read and understood this Privacy Policy
You consent to the collection and processing of your data as outlined

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request. Continued use of our services constitutes acceptance of any changes.

11. Contact Us

For questions, concerns, or to exercise your data rights, please contact:

Strategic Control Credibility Assessment Solutions

Email: support@strategiccontrolja.com

Phone: 1876-838-3939

Address: 2D Camp Road, Kingston 5, Jamaica

Appointments only